Specific solutions for each data carrier
Data recovery hard drive – HDD
Hard drives reacts sensitive to shocks and surges. We offer data recovery from internal and external hard drives: No access possible, no longer recognized, makes clicking/clacking noises, head crash…
Data recovery RAID / Server / NAS
RAID and NAS systems can also fail: No access possible, the controller is defective, a volume has failed, the rebuild failed… In addition to RAID 0/1/5/10 systems, we can also help with higher RAID levels or more complex servers.
Data recovery Solid State Drive – SSD
We are specialized for the NAND flash rescue of SSDs that have an electronic or logical error: no access possible, no longer recognized, overvoltage, asks for formatting, the file system is damaged, data has been deleted…
Data recovery Memory card / USB stick
If the flash memory is no longer recognized or gets hot, cannot be accessed, wants to be formatted, the data has “disappeared” or been deleted… KUERT is a leader in the rescue and reconstruction of CF, SD, micro cards and USB sticks.
Data recovery Smartphone
Data recovery from smartphones and cell phones is very complex, but not impossible. We save data in cases of electronic, display/water damage, boot loops or other software and hardware defects. A necessary repair is only for the recovery of data.
Data recovery Other data carriers
Retro is still modern. There are special features when analyzing a CD, DVD, tape and diskette. Likewise with the tablet: regardless of whether it is an old, nostalgic device or brand new, a temporary repair for data recovery purposes are also possible here.
Important information about KUERT and your advantages:
- Personal contact and free advice
- Data recovery on a success basis, without advance payment
- Individual offer for each customer, no hidden costs
- KUERT “saves values” – regardless of whether private or business customers
- Quality management and information security according to ISO 9001:2015 and ISO 27001:2014
- Data protection according to GDPR, obligation of confidentiality for all employees
- Own clean room laboratory class R 100 & large spare parts warehouse
- The newest technology, as well as self-developed hardware and software tools and specific methods
- Listing as a professional data recovery laboratory by many authorities
- Listing with numerous, loyal IT system houses domestic and abroad
- Exclusive service provider from insurances
Over 30 years of experience
We offer data recovery, data backup and certified data deletion at a high level. Thanks to the ongoing and innovative development of our technology, KUERT stands for the highest level of expertise in the segments of hard drives, RAID / NAS / server systems, solid state drives, flash memory cards, USB sticks and smartphones / tablets.
We only promise what we can keep!
Data recovery process flow
Registration
You simply register the analysis online using the “Analysis registration” button or using our PDF Order-form. You will then receive an email with further information.
Submit
You send your data carrier with your identification number enclosed to us in Bochum within the next two weeks, packed in a shockproof and break-proof manner.
Analysis
We check the data carrier in the laboratory and send you the analysis report with our fixed price offer by email within the selected service time.
Placing the order
Based on our analysis report and the mentioned conditions, you instruct us - in writing form - to recover your data.
Data recovery
After the necessary repairs (replacing spare parts, reconstructing the firmware), the logical work on the file system takes place - restoring your data.
File list
We will send you an overview of the rescue result. You check our online file list and give us a feedback whether you are satisfied. You will receive your invoice.
Transportation
As soon as payment has been confirmed, we will send you your data on a new, encrypted target medium (with FedEx or DHL) or you can collect it in person.
An analysis is worth it!
Every data recovery is as individual as the needs of our customers. We therefore recommend that you first contact our customer service in Bochum before registering for the analysis. The advice is free – regardless of whether you contact us by phone, in person or via our contact form.
After you describe the problems that have arisen/the error pattern, our experienced employees can roughly assess the complexity of the damage and the chances of rescue in advance and give you the expected price range.
A professional and qualitatively reliable examination takes time and care. A “remote diagnosis” from our technicians is therefore not possible. We recommend that you use our standard service or, in urgent cases, our express service.
Each data carrier goes through an analysis process and is examined individually and intensively by our highly qualified engineers. This is the only way we can assess the data recovery chances based on our experiences. In some cases, our self-developed software tools are optimized accordingly for the respective data recovery case. Within the selected service time, an analysis report (containing a detailed description of the error and the forecast with expected processing time) as well as an individual fixed price offer will be created and sent to you by email.
Trust our many years of expertise and experience to restore your data!
Our tips in case of a data loss:
- Stay calm – it’s best not to take any hasty actions.
- Check by exclusion that there are no simple causes responsible for the problem (whether the cable is loose, whether there is power, etc.).
- Turn everything off! Do not try to start the storage medium again.
- Do not attempt it yourself – under no circumstances open the data carrier yourself.
- Write down the exact name of the data storage medium, if visible: manufacturer, model number, total capacity.
- Contact our customer service as quickly as possible (by phone or email).
- Get free advice.
- Have a professional analysis in our data recovery laboratory.
- Order the data recovery based on a fixed price offer.